Our Team

Nexus Bedside

Meet the minds, hearts, and hands working together to bring balance and caring back to nurses, efficiency to healthcare, and positive outcomes to patients.

Meet The Nexus Bedside Leadership

Akram Boutros, MD, FACHE

Co-Founder & Chief Executive Officer
Akram's bio

Akram brings over 30 years of executive management experience to the role. A distinguished healthcare executive, Dr. Boutros previously served as the CEO of The MetroHealth System in Cleveland, Ohio, where he was recognized for transformative leadership and innovation. He earned his Doctor of Medicine degree from Downstate Health Sciences University and holds a Bachelor of Science in Biology and Chemistry from St. John’s University. Throughout his career, he has received numerous accolades, including being named one of Modern Healthcare’s Most Influential Clinical Leaders.

Alex Moreno, MBA

Co-Founder & Chief Corporate Development Officer
Alex's bio

A Co-Founder of Nexus Bedside, Alex brings over 30 years of experience in launching, developing, and managing healthcare staffing and pharmaceutical services companies.

With a strong background in both business and engineering, he holds an MBA from Harvard Business School and a Bachelor of Science in Chemical Engineering from the University of Florida. His career reflects a consistent focus on innovation and growth within the healthcare industry.

Bret Shillingstad, MD, FACS

Chief Medical Officer
Bret's bio

Bret Shillingstad serves as Chief Medical Officer of Nexus, where he helps shape the company’s clinical strategy, product direction, and approach to transforming care delivery across the hospital and beyond.

He is the founder of Telemetrix and previously held senior leadership roles at Epic, bringing extensive experience at the intersection of clinical operations, healthcare technology, and enterprise-scale implementation. Throughout his career, Bret has focused on improving how technology supports clinicians, strengthens care coordination, and delivers better outcomes for patients.

At Nexus, he plays a central role in unifying inpatient, remote, and longitudinal care through a connected operating model designed to make healthcare more efficient, intelligent, and human.

Burley Wright

Chief Operating Officer
Burley's bio

Burley Wright serves as Chief Operating Officer of Nexus, where he leads operational execution, commercialization, strategic partnerships, and market expansion. He previously served as Chief Executive Officer of Telemetrix, guiding the company’s growth and advancing its remote patient monitoring and chronic care management capabilities.

Following the integration of Telemetrix into Nexus, Burley now helps oversee the organization’s unified care model, connecting inpatient care with ongoing support beyond the hospital. His leadership experience, operational expertise, and deep understanding of technology-enabled healthcare position him to drive scalable growth while ensuring Nexus continues to deliver meaningful value for patients, clinicians, and health systems.

Tess Alanna Boutros

Chief Communications & Culture Officer
Tess's bio

Tess Boutros serves as Chief Communications & Culture Officer at Nexus, where she has been a foundational member of the team since the company’s inception. In her role, she leads the company’s communications, culture, brand, investor relations, and executive engagement strategies, helping shape how Nexus presents itself to employees, investors, customers, strategic partners, and the broader healthcare market.

Working closely with the CEO and executive leadership team, Tess has played a central role in the company’s growth, including fundraising, corporate development, organizational integration, executive communications, and the development of Nexus’ internal operating culture. She is known for translating complex business and clinical strategies into clear, compelling narratives while ensuring the company’s people, values, and mission remain at the center of its growth.

Tess brings extensive experience supporting C-suite leaders, managing high-stakes stakeholder relationships, and building brands within luxury and service-driven industries. A graduate of The Ritz-Carlton Leadership Center, she applies world-class service and leadership principles to the employee, customer, and investor experience. She holds a Bachelor of Business Administration from LIM College.

 

Jasmine Boutros Perry, JD, MBA

Chief Technology Officer
Jasmine's bio

Jasmine brings 10 years of combines technology leadership and clinical operations experience to her role as Chief Technology Officer. Most recently, she served as a Technology Executive at KeyBank leading a team of over 100 technologists responsible for delivery, support, and strategy of marketing and branch platforms, in addition to leading the bank’s multi-year cloud modernization inititative.

Prior to her time at KeyBank, Jasmine led the Children’s Cancer Center & Outpatient Access at Cleveland Clinic Children’s Hospital. She earned her Juris Doctor and Masters of Business Administration degrees from Case Western Reserve University. She also holds a Bachelor of Arts in Economics from New York University.

Shannon Boutros

Chief Product Officer
Shannon's bio
Shannon serves as the Chief Product Officer, bringing a unique blend of high-touch client service and hands-on experience implementing sophisticated software and AI systems, specializing in translating complex technology into solutions that feel intuitive and supportive. She is a solutions-oriented professional dedicated to the ethical and human-centric integration of AI into critical fields like healthcare. 
With certifications in AI in Healthcare from Stanford and Generative AI from Google, Shannon combines deep expertise in user support with a genuine passion for responsible innovation.

Kevin Pate, MBA

Chief Financial Officer
Kevin's bio

Kevin Pate is the Chief Financial Officer with more than 25 years of executive financial experience, including over a decade in healthcare staffing. His deep expertise in financial strategy and operational leadership supports the company’s sustained growth and fiscal health.

Kevin holds a Master of Accounting (MAC) from Florida Atlantic University and a Bachelor of Science in Accounting from Delta State University.

 

Maxy Mathew, MSN, RN

SVP, Clinical Informatics & Transformation
Maxy's bio

Maxy Mathew is a recognized nursing informatics executive and transformational healthcare leader dedicated to ensuring technology empowers clinicians and improves patient care. Passionate about giving nurses a meaningful voice in technology design and clinical workflow optimization, she believes innovation should simplify care, improve outcomes, and enhance the clinician experience.

Throughout her career, Maxy has led enterprise clinical transformation initiatives focused on EMR strategy and design, workflow optimization, digital transformation, interoperability, virtual care, and technology adoption. She is committed to reducing documentation, visual, and cognitive burden so clinicians can spend more time delivering compassionate, patient-centered care while advancing patient safety, quality outcomes, operational excellence, and clinician satisfaction.

As Senior Vice President of Clinical Informatics & Transformation, Maxy leads the strategy for clinical innovation and connected care solutions that seamlessly integrate clinical and operational systems. Working alongside nursing, physician, operational, and technology leaders, she develops scalable, evidence-based solutions that improve efficiency while preserving the human connection at the heart of healthcare.

Maxy believes innovation should serve a greater purpose: giving clinicians more time to comfort, heal, and connect. She remains committed to building a future where technology seamlessly supports care in the background—reducing complexity, transforming the delivery of care, and giving every nurse more time to care for patients with compassion, presence, and purpose.

N. Ryan Dedinsky, RN

SVP, Clinical Operations
Ryan's bio

Ryan serves as Senior Vice President of Clinical Operations, bringing diverse hands-on experience in orthopedics, medical-surgical care, and oncology. He has successfully managed multi-site outpatient cancer centers and has played a key role in developing and enhancing staffing efficiency models. A dedicated healthcare professional, Ryan is a Registered Nurse with a Bachelor of Science in Nursing from the University of Akron.

Kaleb Molina

SVP, Engineering
Kaleb's bio
Kaleb Molina is SVP of Engineering at Nexus, where he leads engineering for a healthcare technology platform built for environments with zero margin for error and clinical stakes. A technical founder, he built his track record as founding Head of Engineering at Telemetrix — now part of Nexus Bedside — taking the platform from zero to production across multiple health systems on Kubernetes, with Epic integrations and a real-time waveform ingestion pipeline for body-worn sensors. Beyond architecture and delivery, he owns technical security and compliance end to end, leading the technical side of audit programs through full audit cycles. He works fluently across various cloud platforms and has led the responsible rollout of AI tooling under strict HIPAA constraints.

Kyle Shillingstad

SVP, Intelligence
Kyle's bio

Tracy Raffin, MBA, RN

Clinical Operations Executive
Tracy's bio
Tracy Raffin is a Clinical Operations Executive at Nexus, bringing more than two decades of clinical experience and enterprise healthcare sales expertise to the organization’s mission of transforming patient care delivery.
Tracy began her career as a Registered Nurse at Cleveland Clinic, spending 13 years in a high-acuity neuro step-down unit, including time as charge nurse overseeing unit operations and patient safety. This clinical foundation continues to shape her approach, allowing her to bridge frontline care teams and executive decision-makers with credibility and clarity.
Since transitioning away from bedside nursing, Tracy has been a strategic partner driving adoption, expansion, and long-term account growth across primary care providers, health systems, medical devices, and healthcare SaaS and AI solutions. She holds a BSN and an MBA, and is known for her consultative, relationship-driven approach to enterprise healthcare partnerships.
At Nexus, Tracy is focused on deepening customer adoption, strengthening strategic accounts, and ensuring health systems realize lasting value from Nexus solutions.

Michelle Gibson, MBA, RN

Vice President, Clinical Applications
Michelle's bio
Michelle Gibson is a dedicated healthcare technology professional with expertise in workflow optimization, electronic medical record (EMR) design, and healthcare product development. She is passionate about enhancing the patient bedside experience while supporting healthcare clinicians through practical solutions that reduce documentation burden in the electronic health record.
Michelle brings a unique perspective shaped by 14 years of Epic EMR analytical experience, more than 25 years of bedside nursing practice, and nearly a decade in the healthcare marketing industry working directly with clients to help develop next-generation healthcare products. This combination bridges clinical care, technology, and market-driven innovation. She partners closely with clinicians, stakeholders, and clients to design practical, intuitive solutions that elevate both the patient and provider experience.
Michelle is committed to advancing innovative EMR design solutions that streamline clinical workflows, support meaningful care delivery, and give healthcare clinicians more time to focus on what matters most—their patients

Tyler Weaver

Vice President, Operations
Tyler's bio

With over a decade of experience in both automotive and technology sales and leasing, Tyler Weaver brings a rare blend of industry insight and operational expertise to his role as Director of Operations and Customer Experience. He has led traditional and commercial automotive departments and managed large-scale technology sales teams, consistently driving results through a strong focus on process optimization and customer satisfaction.

Tyler’s professional strengths include operational efficiency, Lean Six Sigma methodology, process and change management, and end-to-end project execution. He has a proven track record in training and development, procurement, and successful system implementation—skills that have helped organizations streamline operations and enhance customer engagement.

Known for his strategic mindset and hands-on style, Tyler is passionate about building scalable solutions that deliver both immediate and long-term value to customers and internal teams alike.

Ethan Plank

Vice President, Engineering
Ethan's bio

Ethan Plank is a Software Developer specializing in healthcare technology and cloud-based systems. He earned a B.S. in Computer Science with a minor in Artificial Intelligence and Machine Learning from Grove City College. His experience spans a diverse range of industries, including large-scale e-commerce platforms, agricultural startups, and healthcare technology, where he has worked with Python, React, Kubernetes, SQL, and cloud technologies to build reliable and scalable solutions.

Kayden Foster, RN, DHA, CPXP

Clinical Success Manager
Kayden's bio

Kayden is the Client Success Partner for Nexus Bedside at OU Health, where she bridges clinical expertise with innovative virtual nursing solutions. With a background in patient experience operations and critical care nursing, she leverages her leadership and data-driven approach to improve outcomes for patients, nurses, and health systems. Kayden earned her Doctor and Master of Healthcare Administration from Oklahoma State University and her Bachelor of Science in Nursing from Oklahoma Christian University

Katrina Hollinshead

Office Manager
Katrina's bio

Katrina serves as Office Manager at Nexus, supporting the executive team and overseeing the day-to-day operations of the Cleveland office. Her primary focus is managing the CEO’s calendar, coordinating priorities, and helping ensure the executive team operates efficiently.

Before joining Nexus, Katrina built her career in luxury automotive sales, where she worked closely with high-net-worth individuals and developed a strong foundation in client service, discretion, relationship management, and attention to detail. She brings that same high-touch approach to her role at Nexus, helping create an organized, professional, and welcoming environment for the team, partners, and visitors.

Nexus Bedside Board of Advisors

Nasim Afsar, MD, MBA, MHM

Managing Director, Healthcare Innovation Partners
Nasim's bio

Nasim Afsar, MD, MBA is a visionary healthcare executive with deep expertise in operations, digital transformation, and market strategy. As former SVP and Chief Health Officer at Oracle, she led multiple business units and forged critical alliances across the health ecosystem. Her 15 years leading healthcare systems include serving as COO at UCI Health, overseeing $1B in revenue, and as Associate Chief Medical Officer at UCLA Health, where she pioneered large-scale population health and quality initiatives.

Her influence extends to national policy through collaborations with the White House, the National Quality Forum, and the National Academy of Medicine. She has served on multiple boards, including the Society of Hospital Medicine, where she was President. Dr. Afsar holds a BS from Caltech, an MD from UC Davis, and an MBA from UCLA Anderson.

Jared Barker

Enterprise Growth & Strategy, Perplexity AI
Jared's bio

Jared Barker is the Head of Growth at Perplexity AI, one of the fastest-scaling AI companies in the world, where he spearheads enterprise strategy and partnerships at the forefront of artificial intelligence. Prior to Perplexity, Jared led large-scale digital transformations across the U.S. healthcare system as a growth executive at Palantir Technologies, where he partnered with dozens of major hospital systems to deploy ontology-driven operating systems that unified clinical, operational, and financial data into intelligent, real-time decision platforms.

A trusted advisor to high-growth startups and healthcare innovators, Jared has a proven track record of scaling companies through critical inflection points, including through IPO. He brings a rare combination of frontline healthcare IT expertise, board-level strategic insight, and deep AI fluency to Nexus Bedside.

Shane McRann Bigelow

CEO, CHAMP Titles
Shane's bio

Shane McRann Bigelow is the CEO of Ownum, a holding company focused on digitizing vital records such as vehicle titles and birth and death certificates through companies including Champ Titles and Vital Chain. Under his leadership, Ownum’s companies modernize government infrastructure by converting paper-based systems to secure digital platforms powered by blockchain technology. Prior to Ownum, Shane was a Senior Vice President and Managing Director at Bernstein, where he led a portion of the firm’s U.S. business and served on the Responsible Investment Committee focused on ESG and the United Nations Principles for Responsible Investment.  Shane graduated cum laude from the University of Notre Dame and holds a master’s degree in international political economy and development from Fordham University.

Karim Botros

Managing Director, Abundant Health Ventures
Karim's bio

Karim Botros is the Managing Director at Abundant Health Ventures, bringing over 15 years of venture capital and private equity experience. He currently serves on the boards of JumpStart, Inc. and MCPc, Inc., as well as Curation Health and Medix Infusion. Additionally, he is a board observer for both Cityblock and Aledade. Prior to his role at Echo, Karim spent more than five years as Chief Strategy and Innovation Officer for MetroHealth. He holds an MBA, a Master of Manufacturing Engineering, and a bachelor’s degree in Biomedical Engineering—all from Northwestern University.

Melissa Kline, RN, DNP

Board Member, Commission on Magnet Recognition
Melissa's bio

Melissa Kline, RN, DNP, is a dedicated healthcare leader with over 20 years of experience in healthcare systems. She currently serves as a board member of the Commission on Magnet Recognition and holds the Glick Chair at the Case Western Reserve University School of Nursing. Melissa previously served as Chief Nurse Executive at The MetroHealth System. She holds a Doctor of Nursing Practice from Chamberlain University, a Master’s degree in Nurse Leadership and Management from Walden University, and a Bachelor of Science in Nursing from the University of Akron.

Narinder Singh

Co-Founder & CEO, LookDeep Health
Narinder's bio

Narinder Singh is the Co-Founder and CEO of LookDeep Health, and a seasoned entrepreneur recognized for his impact in the tech and healthcare sectors. He co-founded Appirio, a leading cloud computing company acquired by Wipro in 2016, and has held leadership roles at SAP and webMethods. A member of the Forbes Technology Council, Narinder has been named to the New York Times and San Francisco Business Times’ 40 under 40 lists. He holds a BS from Northwestern, an MBA from Wharton, and an MS in Translational Medicine from UCSF and UC Berkeley.

Jonathan Ward

President, HWL – a Jackson Healthcare Company
Jonathan's bio

Jonathan Ward is the President of HWL, a Jackson Healthcare Company, and a veteran in the healthcare staffing industry with over 30 years of experience. He previously held executive roles for more than two decades at Cross Country Healthcare and served as an assistant to the Chairman of W. R. Grace & Company, a Fortune 100 specialty chemical company. Jonathan holds a Master’s in Management from Rutgers University and a Bachelor’s degree in Political Science from Drew University.

Miguel Zubizarreta

CEO, Immunophotonics
Miguel's bio

Miguel Zubizarreta brings over 40 years of information technology experience to his role as Chief Technology Officer. He is the co-founder of Hyland Software and served as the principal architect and developer of the OnBase Enterprise Content Management (ECM) solution. Under his leadership, Hyland grew to become the second-largest independent ECM software vendor, serving more than 15,000 customers worldwide. Miguel holds a Bachelor of Science in Computer Engineering from Case Western Reserve University.

 

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